Receipts

Receipts is a provider feature that allows the provider to create receipts for payments and refunds.

To send receipts to passengers, additional configuration is required. The relevant email settings must be enabled in the user segment settings of the provider.

Activate this feature

Roles: Super Admin

  1. Navigate to the management settings of the provider.
  2. Within the Provider features section, select the checkbox Receipts.
  3. Select Save.

Receipts are automatically created and sent to users via email. For how the receipt email fits among the other emails the platform sends, see Emails. The following items are shown in receipts.

  • Name of the user
  • Link for a download of the receipt as PDF
  • Date of the receipt
  • Ride information, including start and end of the ride, numbers of passengers, Booking code and date
  • VAT
  • Price
  • Payment method

Some information is displayed in the footer of the receipt.

  • Purchase ID
  • Receipt ID
  • Imprint URL
  • Link to the Terms of Service
  • Link to the Data Privacy

If a ride is for free, the amount shown is zero. Discounts are shown as a negative amount on the receipt.

From operator perspective it’s important to know, that only the roles Provider Admin, financial manager and financial observer have a permission that allows to access and read generated receipts within Control Center.

Permissions: manage_providers, read_receipts