Internal documentation
Kompendium The technical reference for the ioki Platform — ioki's demand-responsive transport (DRT) solution.
Developed and maintained by the Platform Team within the B Stream, Kompendium brings together feature behavior, settings, workflows, and integration details in one place so iokians can move faster with confidence.
Inside Kompendium
Product features and configuration details Platform management and operational workflows Operator, driver, and passenger app workflows Interfaces, integrations, and external services Reporting, providers, and RBAC guidance Kompendium is an internal knowledge base for iokians. Don’t share a direct link to this site with customers. It’s fine to use its content to inform a response — including through an AI agent — but the site itself is for iokians only.
Start here
Browse by domain Operations Management Area Administration, permissions, tenant configuration, and day-to-day operational controls. Platform Concepts and behavior Product and provider concepts, matching, feature behavior, integrations, and external services. Control Center Provider and Product Admin Provider Admin and Product Admin procedures, tenant settings, and operational workflows. Insights Reporting and analysis Documentation for reporting flows, exported data, and operational visibility. Apps ioki Operator The operator web app for configuring services and running day-to-day DRT operations. Apps ioki Vehicle App The driver app for signing in, connecting a vehicle, and working through shift tasks. Apps ioki Passenger App The white-label passenger app for booking and managing rides. Web ioki Web Booking The white-label website where passengers book and manage rides in a browser, no app to install. How to use it
Find the right level of detail quickly Use search first Start with search if you already know the feature, setting, or workflow you want to inspect.
Browse by area Use the left-hand navigation when you want to understand a product area or discover related topics.
Send feedback If something is missing or unclear, use the suggestion link at the bottom of the page so the documentation can improve.
Callouts highlight important information so you can quickly spot tips, warnings, or key details while scanning through content.
Gives you helpful background or context.
Shows you easier or smarter ways to get things done.
Answers questions you’re likely to ask.
Shows you what something looks like in practice.
Tells you which permissions or roles you need to access a feature.
Tells you what you need to know to complete your task successfully.
Alerts you to problems you must avoid to prevent errors or data loss.
Lets you know about risks or downsides before you take action.
