Driver emergency button

Permissions: read_driver_emergencies, acknowledge_driver_emergencies

For what this feature does, see Driver emergency button in Platform. This item appears in the Control Center product sidebar only when the driver emergency button product feature is active.

View and acknowledge driver emergencies

Driver emergencies are listed in the top-level index Driver Emergencies for each product.

When a driver pushes the driver emergency button, a driver emergency is created with the following attributes:

• ID
• Created at
• Driver
• Vehicle (optional)
• Task list (vehicle planning) (optional)
• Acknowledged at
• Acknowledged by

To see emergencies, an administrator needs the permission read_driver_emergencies.

A driver emergency is open by default. It is closed when an administrator acknowledges it in Control Center. To acknowledge an open emergency, navigate to Driver Emergencies and select acknowledged, which is the only available action.

In this case, the administrator’s name is stored in Acknowledged by and the current time is saved in Acknowledged at.

To do this, the administrator needs the permission acknowledge_driver_emergencies.

For open emergencies, a validation warning is shown on the Control Center overview.