Passenger types

For what passenger types are, see Passenger types in Platform. Passengers choose these when they book a ride.

Standard roles have read-only access to passenger types. Creating, editing, and deleting them is restricted to a Super Admin by default.

View passenger types

Permissions: read_passenger_types

From the product overview in Control Center, select Passenger types in the left sidebar.

Create a passenger type

Permissions: create_passenger_types (a Super Admin)

To create a passenger type, select Create new and enter the following information.

Attributes

  • Name. Enter the name of the passenger type.
  • Slug. Enter the slug of the passenger type. In general, slugs serve as unique identifiers that are used to reliably identify resources. Slugs may only contain lowercase letters (a–z), numbers (0–9), underscores (_), and hyphens (-). Spaces, uppercase letters, and special characters are not allowed.
  • Bookable. Select yes or no from the dropdown menu. This determines whether the passenger type may be used to book a ride.
  • Faring category. Select adult, child, infant, full, reduced, or free from the dropdown menu to indicate the faring category of the passenger type. The faring category groups passenger types for fare processing and pricing. This means you can define product-specific passenger types, such as student or senior, and still map them to a supported fare class such as reduced or full.
  • Type (icon). Select adult, child, default, default_alt, or infant from the dropdown menu. This field determines which icon should be rendered for the passenger type.
  • Sort key. Enter a sort key. This field is used to order the passenger types in Control Center and in ioki Passenger App.

Resource consumption

Specify the resources that are required by the passenger type.

The matching algorithm uses these values—for example, seats, wheelchair bays, walker bays, and storage units—to check if there is a vehicle available that is able to serve this demand.

In a product, the passenger type Adult has a resource consumption of Seat = 1 and Storage units = 2. There is one active vehicle planning that is assigned to a vehicle with an interior configuration of Number of seats = 5 and Number of storage space units = 1. If a user tries to book using this passenger type, the ride is canceled with the reason “No vehicle available” since the vehicle is lacking storage space. In this case, the matching logs will show the error overbooked_vehicle_resources, which indicates that there is not enough capacity in the vehicle.

  • Seats (default = 1)
  • Medical seats (default = 0)
  • Special seats (default = 0)
  • Child booster seat (default = 0)
  • Child safety seat (default = 0)
  • Wheelchair bay (default = 0)
  • Wheelchair storage spaces (default = 0)
  • Walker bays (default = 0)
  • Walker storage spaces (default = 0)
  • Suitcase storage spaces (default = 0)
  • Hand luggage storage spaces (default = 0)
  • Bicycle racks (default = 0)
  • Pet transportation bays (default = 0)
  • Storage units (default = 0)
  • Power plugs (default = 0)
  • WLAN (default = 0)
  • Resource 1 (default = 0)
  • Resource 2 (default = 0)
  • Resource 3 (default = 0)
  • Resource 4 (default = 0)
  • Resource 5 (default = 0)

The localized fields below support the following languages:

  • 🇩🇪 German
  • 🇬🇧 English
  • 🇫🇷 French
  • 🇨🇭 Swiss German
  • 🇳🇱 Dutch
  • 🇪🇸 Spanish
  • 🇮🇹 Italian
  • 🇦🇩 Catalan
  • 🇸🇦 Arabic
  • 🇩🇰 Danish
  • 🇹🇷 Turkish
  • 🇺🇦 Ukrainian

Localized Name

Enter the localized name of the passenger type. This is displayed while booking a ride. In ioki Passenger App, this is shown as the name of the passenger type, for example, “Adult”.

Localized Info (optional)

Enter the localized info of the passenger type. In ioki Passenger App, this appears directly below the passenger type name and serves as a short description of the option. This field is typically used to indicate an age range, for example, “16+”.

Localized Description (optional)

This field does not appear in ioki Passenger App.

Enter the localized description of the passenger type.

Localized Accessibility Information (optional)

This field does not appear in ioki Passenger App.

Enter the localized accessibility information of the passenger type.

This field does not appear in ioki Passenger App.

Enter the localized link of the passenger type.

Localized Link Text (optional)

This field does not appear in ioki Passenger App.

Enter the localized link text of the passenger type.

Select Save.

Open the detailed view of a passenger type

Permissions: read_passenger_types

To open the detailed view of a passenger type, select ⚙️ > Show in the dropdown menu. Alternatively, select its slug in the table.

Edit a passenger type

Permissions: update_passenger_types (a Super Admin)

To edit a passenger type, select ⚙️ > Edit in the dropdown menu. Make the desired changes and then select Save.

Set a passenger type as bookable/not bookable

Permissions: update_passenger_types (a Super Admin)

To set a passenger type as either bookable or not bookable, select ⚙️ > Set as bookable or Set as not bookable in the dropdown menu.

The last bookable passenger type cannot be deleted or set to not bookable. If you attempt either, a validation warning appears.

Delete a passenger type

Permissions: delete_passenger_types (a Super Admin)

To delete a passenger type, select ⚙️ > Delete in the dropdown menu and then OK.