Administrators

All administrators are listed under Administrators in the Control Center left sidebar. In this view, administrators can be created, edited, locked, and archived.

Create an administrator

There are two ways to create a new administrator. The preferred method is self-registration by the new administrator. Alternatively, a Provider Admin can invite a person, who completes the account setup when they log in for the first time. Select Invite and enter the email address. In the dropdown menu next to the address, choose the product, provider, or operator the invited person should have access to.

Administrators can also create an account themselves by selecting Create a new account on the Control Center login page.

Registration process

A new administrator creates their own account on the Control Center sign-up page. Alternatively, a Provider Admin can create an account for them.

After the account has been created, the new administrator already has full access to ioki Academy.

  1. The new administrator receives an invitation, which is visible in the product overview of Control Center. This invitation is required to grant access to the relevant product or provider.

    As long as the invitation hasn’t been accepted, the Provider Admin can withdraw it.

  2. The new administrator accepts the invitation.

  3. A Provider Admin assigns a role to the new administrator.

    The invitee must proactively inform the Provider Admin after accepting the invitation.

Once a role is assigned, two-factor authentication becomes mandatory, and the new administrator has access to the assigned product or provider.