Lead time

Permissions: update_product

In the Lead time settings section of the tenant settings of a product, you can configure the product feature lead time.

If the product feature lead time is not activated, the following warning message is displayed below the title of this section in Control Center:

Feature not enabled: Changes to the setting(s) below will not take effect unless this feature is enabled

The following fields can be configured.

Lead time strategy

The lead-time strategy can be set to one of the default adapters or to a custom adapter.

Off

If this is selected, no lead time is enforced.

Requested time

Enforce a minimum notice between booking time and requested pickup time. The lead time is measured back from the pickup time the passenger requested, regardless of when a vehicle can actually collect them.

Calculated pickup time

Enforce a minimum notice between booking time and the actual matched pickup time. The lead time is measured back from the pickup time produced by matching, which can differ from the requested time once the ride is routed onto a vehicle. Before a ride is matched, the requested time is used as a stand-in so that early checks do not reject rides that may still work out once routed.

Shift start

Enforce a minimum notice between booking time and shift start.

Relative lead time

Use this field to set the relative lead time.