Client-app configuration

Permissions: update_product

In the Client-app configuration section of the tenant settings of a product, you can enter the following information.

  • Help URL override (optional)
  • Support Website URL override (optional)
  • Support Email override (optional)
  • Support Hotline override (optional)

This help and support information is displayed in the Support menu of ioki Passenger App.

As a standard practice, this help and support information is defined in Client-app configuration in the tenant settings of a provider. However, within the tenant settings of a product, this information can be specified separately for each product. If these parameters are set for a product, they override the help and support information defined in the provider settings.

In ioki Passenger App, if a user switches between different products, the information displayed in the Support section adapts dynamically based on the defined product settings. This ensures that the support information remains relevant to the specific product in use.