Payment

Payment options on a web booking site are not set in the web booking control panel. They come from the provider’s configuration on the ioki Platform and are synced to the site. See Connect to the platform for how that sync works.

What the site inherits

Once a provider is connected and synced, the site reflects the payment setup defined for that provider on the platform, including:

• the payment service provider (PSP) and the payment methods it supports,
• whether service credits are offered,
• whether promo codes can be redeemed,
• whether tipping is offered, and
• whether a passenger can, or must, choose a payment method when booking.

To change any of these, update the product’s or provider’s configuration on the ioki Platform, then let the site sync. To review what a passenger sees, refer to Pay for a ride.