Manage your account and wallet

Your account holds your personal details, your notification preferences, and your payment methods. What appears depends on how your provider is set up.

Manage your profile

In your account settings you can:

• update your name,
• add or change your phone number, confirming a new number with a verification code,
• add or change your email address, confirming a new address,
• change your password, and
• delete your account.

Manage notifications

You can control how the service contacts you—for example, notifications about your rides and, where the provider offers it, a newsletter subscription. Adjust these preferences at any time.

Manage your wallet

Where the provider takes payment, your wallet holds your payment methods and, if offered, your service credits. From the wallet you can add or remove a payment method, top up service credits, and redeem a promo code. See Pay for a ride.

Tickets

Where the provider offers tickets, you can view the tickets you hold and buy new ones from the ticket shop.

Get support

The site links to your provider’s support and help, such as a support website, email address, or phone number, so you can get in touch when you need help.