Manage your rides

Your rides are listed in one place, split between rides that are still active and rides that have finished or been cancelled.

View your rides

Open your rides to see the two lists. Select a ride to see its details: the route, the passengers, the fare, and the booking code. An active ride also shows its current status as it progresses—for example while a driver is being found, once a driver has accepted, and through pickup and drop-off.

Rides with public transport

When a booked ride is part of an intermodal journey that also uses public transport, the ride details show the whole trip as one ordered list of legs. The public transport legs and the shuttle pickup and drop-off appear in travel order in a single timeline, rather than in separate lists. Each leg shows its transport type, such as a bus, tram, or train, along with the walking time and any changeovers between legs.

This combined view appears whenever the booked solution includes public transport legs. A ride that does not include public transport continues to show the shuttle route on its own.

Cancel a ride

You can cancel a ride you no longer need. Depending on the provider, you may be asked for a reason. Once a ride is cancelled it moves to the finished list.

Rate a ride

After a ride, you can rate it. Where the provider offers tipping, you can also add a tip at this point. See Pay for a ride.

Recurring bookings

If you booked several rides at once, the series is shown together, and you can open it to see the status of each ride and manage the individual rides in it.