Operations

The Operations area contains the workflows operators use while a product is running. It includes live monitoring, planning, rides, driver connections, incident handling, service violation handling, and communication.

In this section

• Live operations explains the live map, active shifts, vehicle focus, and journey display.
• Planning explains shifts, tasks, breaks, and planning actions.
• Driver connections explains driver-vehicle connections.
• Rides explains the ride list, ride details, and ride cancellation.
• Service violation blocks explains service violation review and acknowledgment.
• Driver emergencies explains emergency review and acknowledgment.
• Driver reports explains driver report review.